![]() ![]() They never made a single payment and the wife would taunt me when I called, saying how stupid I was, or would just make random noises, then the last time I heard from her she was crying about how the stuff was stolen when they weren't home - and not by AcceptanceNow. They weren't approved for 3k, like 2.6k, so I called my manager who gave me approval to override it. I run them through absolutely everything in the system to be sure this is a safe sale. It took like 2 hours spent with them to get it all done. There's a ton of commotion, they're really distracting me and rushing me. This is unusual, it's usually just 1 person since it's a bit of a process. Harry comes to me with a family that wants to buy 3k worth of stuff (our maximum) - husband, wife, 2 kids all come in. Growth?Ī few weeks later, I'm on my own for the first time. He slipped a few times and actually apologized when he did and would leave immediately. ![]() He never said anything but still came over all the time, though he was mostly friendly. Long story short here, the next time he did it, I told him that what he's saying is sexual harassment, people notice, he's married and has kids, and he should stop and reconsider what says before approaching Jaylene again. That really fucked me up, as I know the feeling of being helpless and bullied, particularly by a sexual predator, and feeling in the wrong for defending myself, all too well. She said that it did, but what could she do? He would probably get worse if she complained and she didn't want to see him lose his job either because he had 2 kids and "it's not like he's touching me or anything". I asked her why she didn't do anything, if what he said bothered her. He didn't come across as friendly like he thought. Some gross comment always came out of his mouth towards her, and he was an intimidating guy. The first few weeks, one employee of HH Greg, let's call him Harry, would sexually harass my manager, Jaylene, every single day. It was fucked up and I felt absolutely disgusting because 90% of customers were on time and the businesses was absolutely thriving - there was plenty of wiggle room to actually HELP and work with those people - but they were the most profitable because they kept getting those fees.īeyond policy/procedure of AcceptanceNow, remember we are set up INSIDE another business that we are separate from. 30 days and we start to threaten repossession and actively try to get the stuff back. A week after that, we are calling and visiting you at work and at home. But once you were late by 1 day? We start calling twice a day. "That's not our problem" was the overall attitude, but it was clearly far more insidious than that.Ĭollecting the late fee was the point in not giving them with reminder calls - even if they asked for the help. "But then they get hit with the late fee which will just keep them down" was my reasoning. Why not? "Customers need to learn financial responsibility on their own" was the reason I was given. 2nd to this was making sure payments were ON TIME - but DO NOT give a reminder call until after they are late. One of the biggest concerns of the job was getting ripped off, customers never paying back, and disappearing. Without doubt, you've likely already concluded that they are just looking to take advantage of people with bad credit and poor financial skills - or seeing it now, victims of a greedy corporate and government collaboration that hoards wealth and resources from workers. You'll often find them in big box stores like HH Greg, Ashley Furniture, Marlow, etc. It was a very rude awakening to the suffering of so many people working these low-paid and over-worked jobs, and the vulnerability of so many employees at the hands of the business they work for and it's often downright horrible customers.ĪcceptanceNow is a company that directly buys things like appliances, TVs, and furniture for customers, then the customer pays it back over time. This was my first job in the genuine corporate world, before this I'd mostly worked for smaller businesses. I took the job believing I'd help people rebuild their credit with small purchases - I was very naive. ![]() In 2014, I was working for AcceptanceNow.
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